Question 1

How long does it take to repair my phone?

Accepted Answer

Most devices are repaired in 30 minutes to 2 hours depending on the repair for parts we keep in stock.

Question 2

I have the part; can you repair it?

Accepted Answer

We can use your part, but we cannot give our 6 Month Warranty. Part Installation prices vary depending on the device.

Question 3

What devices do you repair?

Accepted Answer

iPhone, iPads, Tabs, Galaxy and much more. If you don’t see it on our pricing page. Give us a call for a quote.

Question 4

Do you offer a warranty?

Accepted Answer

All our repairs come with a 6 month warranty. Visit our warranty page to learn more.

Question 5

Do I need an appointment to have my device repaired?

Accepted Answer

No appointment is necessary, but if you make an appointment online you can save $10 off your repair.

Question 6

Do you fix liquid/water damage? And what is the success rate?

Accepted Answer

Yes, we do repair liquid/water damage. If your device has gotten wet, the best thing to do is power it off and bring it in to one of our stores immediately. Do not try to charge or try a new battery. If we can’t fix it there is no charge. Our success rate is 75%.

Question 7

Why is my phone slow after an update?

Accepted Answer

Older devices phones hardware is not equipped to support the new features of the new operation system. If your batteries capacity is lower than 90% it can cause even further slowdowns.

Question 8

When do I pay for the repair?

Accepted Answer

Payment is due after the repair is completed for items we carry in stock. If we have to order a specialty item, we require half down to order the part.

Question 9

Can you recover my data on my device?

Accepted Answer

If you want us to back up your device, our technicians provide data backup, data recovery, and data transfer to make sure you don’t lose any of your information.

Question 10

I have warranty through Apple or Samsung? Will your repair void my warranty?

Accepted Answer

Accidental damage has already voided your manufactured warranty.

Question 11

Does the estimated price include but labor and parts?

Accepted Answer

Yes, any estimated price we give included both parts and labor.

Frequently Asked Questions