Warranty
6 Month Warranty
At Phone MD, we value your trust and appreciate that you have numerous options for device services. We understand the deep personal attachment you have to your device, and that's why we go above and beyond to deliver unparalleled quality and customer satisfaction. Our commitment to excellence is reflected in our competitive prices and our team of highly trained technicians, who are dedicated to providing exceptional service in Waco and beyond.
To give you peace of mind, we proudly offer a comprehensive 6 6-month warranty on all our used devices and repair services. We want you to be completely satisfied with your experience, as our goal is to foster long-term relationships with our valued customers. While we hope you won't encounter any further issues, we want you to feel confident in the level of service you will receive should the need arise to return to us.
At Phone MD, our mission is simple: we save your device, and you save money. By entrusting us with your device and repairs, you can be assured that our expert team will work diligently to restore it to its optimal condition, all while offering cost-effective solutions. We prioritize your satisfaction above all else, and we are dedicated to delivering the highest standard of service every step of the way.
Experience the Phone MD difference today, and let us be your trusted partner in keeping your devices in top shape. We look forward to serving you with our commitment to excellence and unrivaled customer care.
Warranty Terms & Disclaimers
The term ‘You’ includes you and any of your owners, employees, partners, independent contractors, subsidiaries, affiliates, attorneys, agents, heirs, and assigns.
We may be referred to as ‘Us,’ ‘We,’ ‘Phone MD’, ‘Tech MD, LLC’ and include all owners, employees, subsidiaries, independent contractors, agents, attorneys, and assigns.
We warranty any replacement parts and refurbished devices used in our stores for a period of 6 months after the date of purchase from manufacturers' defects only. Some exceptions may apply in certain cases, if the warranty has been voided a Phone MD technician will explain. Any physical or liquid damage voids any and all warranties whether expressed or implied.
Cellphone and any other Electronic Device technical problems as described by a client can be completely inaccurate. “Tech MD, LLC” bases our initial estimate on the best information available as described by the client. Often, upon further investigation, more information arises that us to revise this initial estimate.
We strongly advise all of our clients to perform regular and thorough backups. In no event will we will not be held liable for any direct or indirect, incidental or consequential damage, loss of use, loss of data, or other malady arising from purchase or use of products or services provided by Tech MD, LLC.
ALL WARRANTIES ARE DISCLAIMED, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Our cumulative liability to you or anyone else for any loss or damages resulting from any claims, demands, or actions arising out of or relating to the use of this website or services rendered shall not exceed the amount you have paid to us for services rendered. In no event shall we be liable for any indirect, incidental, consequential, special, or exemplary damages or lost profits, even if we have been advised of the possibility of such damages. You agree that the foregoing constitutes your sole and exclusive remedy for any breach of this Agreement. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
By paying the full amount due balance on the invoice for the service(s) and/or repair(s) which are listed on the Customer Invoice, the client accepts the invoice and is satisfied with the work performed by Tech MD, LLC for the service(s) and/or repair(s) requested by the client.
All products used by Tech MD, LLC are in no way affiliated with Samsung, Apple, AT&T, Verizon, Sprint, T-Mobile, or any other related enterprise outside of the Tech MD, LLC ownership. All products sold herein are meant as replacements only and are in no way meant to be represented as original from said corporations. Customers should note that replacing components of a device typically voids any manufacturer warranty and Tech MD, LLC is in no way responsible for any compensation due to warranty revocation. Tech MD, LLC expressly forbids the representation of any items sold as being original from the manufacturer, and any customer who so chooses to do so, does so at his/her own risk. Tech MD, LLC claims no liability in any customer whose business practices constitute United States patent and trademark law infringement. Unless otherwise stated on the invoice, the property tests satisfactory after repair.
Rates are subject to change at any time.
All sales and repairs are final.
Best Price Guarantee
The “Best Price” Guarantee means that ‘Phone MD’ will match any reasonably priced service of a competitor within a 30-mile radius of the location in which the repair is being performed. The competitor must be a legitimate business that has a physical retail location. Proof of the pricing may be required.