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What Do I Do If My Phone Won't Turn On?

  • May 28
  • 3 min read

When your iPhone won’t turn on, it’s easy to assume the worst. But before you panic, it’s important to understand that there are several common causes that don’t necessarily mean your phone is permanently damaged. It could be a dead battery, a software crash, or even a faulty charging cable. The key is to go through the right steps, and if that doesn’t work, bring it to the professionals at Phone MD in Waco.


Step One: Plug It In and Give It Time

Start with the simplest solution—charging. Plug your phone into a reliable charger using an Apple-certified lightning cable and wall adapter. Wait at least 15 minutes. If your battery is completely drained, your phone might take a little while to display the charging icon or come back to life. Make sure your charging cable and block are actually working. If possible, test with a second charger or a different outlet.


Step Two: Try a Force Restart 

If your phone is charging but still won’t turn on, try a force restart. For iPhone 8 or newer, quickly press and release the Volume Up button, then the Volume Down button, and finally press and hold the Side button until the Apple logo appears. For iPhone 7 and 7 Plus, press and hold the Side button and Volume Down button together. For iPhone 6s or earlier, press and hold the Home button and the Side (or Top) button simultaneously. If the screen lights up or the logo appears, it was likely a system crash that’s now been reset.


Step Three: Look for Physical or Water Damage

Check the phone for any signs of damage. A cracked screen, bent casing, or visible signs of water exposure may point to internal damage. If your phone recently got wet or was dropped, internal components like the battery or motherboard could be affected. This kind of damage usually can’t be fixed at home and requires professional repair to avoid further harm or data loss.


Step Four: Use Recovery Mode

If your iPhone remains unresponsive but you suspect the software may be the issue, you can try putting it into Recovery Mode and restoring it via a computer. Connect your iPhone to a Mac or PC using a lightning cable. Open Finder on Mac (macOS Catalina or later) or iTunes (macOS Mojave or earlier or Windows). Perform a force restart, but continue holding the buttons even after you see the Apple logo. This will bring up the Recovery Mode screen. You’ll then have the option to Update or Restore. Always choose Update first—this reinstalls iOS without deleting your data. If that fails, you may need to choose Restore, but this will erase all data unless previously backed up.


Step Five: It’s Time to Call in the Pros

If none of these steps work, don’t try to take the phone apart yourself or use random tricks from the internet. Bring it to Phone MD. We’ve helped thousands of Waco residents get their phones working again—even when they thought all hope was lost. Our team of certified technicians uses advanced diagnostic tools to find the root cause. Whether it’s a dead battery, failed logic board, screen malfunction, or something deeper, we’ll give you a clear, honest evaluation of your repair options. We offer fast turnaround times, warranty-backed repairs, and we can often recover your data even when your phone won’t turn on.


Why Phone MD Is Waco’s Trusted Repair Shop

With years of experience and a focus on Apple products, Phone MD delivers results that big box stores and mail-in services just can’t match. We’re local, which means no long waits, no shipping delays, and no guessing games. Our repairs are done in-house using quality parts, and we stand behind every repair with a satisfaction guarantee. Whether it’s a quick battery replacement or a complex power issue, we treat every device like it’s our own.


Preventing Future Power Failures

Power issues can be caused by old batteries, faulty charging ports, or even app bugs that crash your system. We recommend keeping your iPhone up to date with the latest iOS software, avoiding extreme heat or cold, and replacing aging batteries before they fail. Regular backups via iCloud or iTunes can also save you from data loss if your phone suddenly stops turning on.


Conclusion

If your iPhone won’t turn on, there’s no need to stress—just follow these steps and then let the pros handle the rest. Phone MD in Waco is ready to help you get your device back up and running quickly, affordably, and with expert care. Contact us today or stop by for fast, friendly service from technicians you can trust.


 
 

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iPhone, iPod, iPad, and Mac are registered trademarks of Apple, Inc. PhoneMD is an independent service company and is in no way affiliated with Apple Inc.

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